Processing time is the amount of time it takes to process and package your order before it is shipped. Merce & Company operates on a 5-7 business day processing time.
Orders are shipped after the 5-7 business day processing.
- Standard Shipping: Estimated Delivery 5-9 days after shipping.
- Priority Shipping: Estimated Delivery 2-5 days after shipping.
Orders are shipped via USPS, UPS, & FedEx.
Merce & Company is not responsible for:
- US Postal Service Delays, UPS Delays, or FedEx Delays
- Lost, damaged, or marked delivered packages. Please contact the carrier support with these issues. Typically, the local post office has more information than we are able to retrieve from afar.
Emailed to the email address provided at checkout.
If a package is returned because the address provided to us was incorrect, we are not responsible for re-shipping costs. Buyer will be contacted via email. Re-shipping charges are the responsibility of the buyer and need to be re-paid before the package is shipped again.
Preordered items are items very clearly marked "PREORDER" in the title of the item. The item's description contains a shipping estimate. This is only an estimate, and preorder items are shipped as soon as they are in our possession. Our 5-7 business day processing time does not apply to these orders; buyer must note the shipping timeframe specified in the description. Return and exchange policies still apply to preorder items.